Shipping Policy

Our business operates from Monday to Friday, 9:00 AM to 5:00 PM, excluding holidays. Orders placed on weekends, holidays, or after 12 PM PST (Pacific Standard Time) will be processed on the following business day.

For large orders, our processing time is 2-3 business days, and the items will be shipped using your preferred shipping method.

Delivery times may vary based on the destination state, country, and specific parcel. Please note that there are no guaranteed delivery dates for USPS Mail, UPS Ground, or UPS 2nd Day Air within the USA.

SHIPPING METHOD COST DELIVERY TIME* POLICIES
USPSยฎ First Class Mail vary 2-7 Business Days Delivery time will vary by state
and parcel. There are no
guaranteed delivery dates.
USPSยฎย Priorityย Mail vary 2-4 Business Days Delivery time will vary by
state and parcel. There are no guaranteed delivery dates.
USPSยฎ Express Mail vary 1-2 Business Days Delivery time will vary by
state and parcel. There are no guaranteed delivery dates. For Small Package ( Maximum 2lb )
USA UPS Ground vary 2-6 Business Days Delivery time will vary by
state and parcel. There are no guaranteed delivery dates.
Canada USPSยฎ First Class International Mail (VAT) Max 4 Pound Limit

 

UPS Global Express

15 – 45 Businessย Days

7 – 14 Business Days

Delivery time will vary by
state and parcel. There are no guaranteed delivery dates.
Everywhere Else Worldwide Shipping USPSยฎ First Class Mail or GlobalPost โ„ข Standard International Mail

USPSยฎ Priority

USPSยฎย Express Mail

UPS Global Express Mail

30 – 60 Businessย Days

20 – 45 Businessย Days

7 – 14 Business Days

The flat-rate shipping applies to
parcels of all size, contents and
to all destinations. There are no
guaranteed delivery dates.

Time stated in business days, excluding weekends and holidays. Packages being shipped to a PO Box can only be shipped via Standard Shipping.

 

About Customs, Duties & Taxes

When ordering from Dermalure.com, you’re responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Dermalure has no control over these charges, nor can Dermalure predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Canadian Duties & Taxes

Canada, our good neighbor to the north, is our largest E-Commerce export trading partner. Now, as part of our exclusive Global Advantage Program, duties and taxes for First Class Package International Service (FCPIS) packages to Canada can now be prepaid for one low flat rate.

If Canadian duties and taxes are assessed, Canadian Postal Carriers collect them upon delivery, plus an additional $9.95 surcharge. Some recipients simply decide the taxes and fees are too high and refuse delivery. A package may also be held up in Customs, requiring your customer to pay duties and taxes before picking up their package. USPS First Class International Mail is $20.95 + Flat Rate of ( $7 Prepay Duties & Tax ) $27.95

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