Our business days are Monday through Friday 9:00 AM to 5:00 PM, excluding Holidays. If you place an order on a weekend or holiday, or after 12pm PST – Pacific Standard Time, the order will be processed on the next business day.
On large order our processing time is 2 business days to via your preferred shipping method.
Delivery time will vary by state, country and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic!
| SHIPPING METHOD | COST | DELIVERY TIME* | POLICIES |
|---|---|---|---|
| USPS® First Class Mail | vary | 2-7 Business Days | Delivery time will vary by state and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic! |
| USPS® Priority Mail | vary | 2-4 Business Days | Delivery time will vary by state and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic! |
| USPS® Express Mail | vary | 1-2 Business Days | Delivery time will vary by state and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic! For Small Package ( Maximum 2lb ) |
| USA UPS Ground | vary | 2-6 Business Days | Delivery time will vary by state and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic! |
| Canada | USPS® First Class International Mail (VAT) Max 4 Pound Limit
UPS Global Express |
15 – 45 Business Days
7 – 14 Business Days |
Delivery time will vary by state and parcel. There are no guaranteed delivery dates due to COVID_19 Pandemic! |
| Everywhere Else Worldwide Shipping | USPS® First Class Mail or GlobalPost ™ Standard International Mail
USPS® Priority USPS® Express Mail UPS Global Express Mail |
30 – 60 Business Days
20 – 45 Business Days 7 – 14 Business Days |
The flat-rate shipping applies to parcels of all size, contents and to all destinations. There are no guaranteed delivery dates due to COVID_19 Pandemic! |
Time stated in business days, excluding weekends and holidays. Packages being shipped to a PO Box can only be shipped via Standard Shipping.
About Customs, Duties & Taxes
When ordering from Dermalure.com, you’re responsible for assuring the product can be lawfully imported to the destination.
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Dermalure has no control over these charges, nor can Dermalure predict what they may be. Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Canadian Duties & Taxes
Canada, our good neighbor to the north, is our largest E-Commerce export trading partner. Now, as part of our exclusive Global Advantage Program, duties and taxes for First Class Package International Service (FCPIS) packages to Canada can now be prepaid for one low flat rate.
If Canadian duties and taxes are assessed, Canadian Postal Carriers collect them upon delivery, plus an additional $9.95 surcharge. Some recipients simply decide the taxes and fees are too high and refuse delivery. A package may also be held up in Customs, requiring your customer to pay duties and taxes before picking up their package. USPS First Class International Mail is $20.95 + Flat Rate of ( $7 Prepay Duties & Tax ) $27.95
